Exchange is only allowed for defective item or error coming from us. Customers can return damaged/wrong/faulty items within 5 days from the postage date.
Aside, all used points are non-refundable and non-exchangeable for cash. If you return an item which you have used points on, you will not get a replacement points as points are for one time use only.
LOUVRESCARF reserves the right to amend any pricing errors displayed due to human error, computer malfunction or any other reason. We also reserve the right to reject/cancel any order you place with us.
Items purchased during our sale period are final. All sale and promotional-priced items are non-returnable, non-refundable and non-enchangeable. We do not accept return, refund & exchange on any sales items purchased during our sale period.
Prior to making full payment, please confirm that the item(s), colour, size, quantity and address are accurate.
Reminder: We have the right to refuse any direct exchange and refund at our boutique without any confirmation/notice from us.
Kindly contact us if you have received a defect or an incorrect item at:
Email: [email protected]
Phone: +60 13 5212427